A helpful second pair of eyes.
Ground replies in your knowledge base. Review the draft, then decide what to send.
Live AI: not connected
Workspace/Overview
Demo environmentCustomer portal
Session-only demo. Changes reset on refresh. Login, live AI and external channels are not connected.
Your support, at a glance
A little clarity. Better conversations.
Welcome to your Clap Academy support workspace.
Workspace snapshot
Sample data + session activityOpen tickets
3
Waiting for your attention
Pending
1
Awaiting the next step
Resolved
1
Conversations completed
Unassigned
2
Ready for an owner
Needs your attention
Keep the next conversation moving.
| Ticket / customer | Status | Priority | Assigned to | Open |
|---|---|---|---|---|
CA-1001 · Amara Okafor | Open | High | Unassigned | |
CA-1002 · James Wilson | Pending | Normal | Demo agent | |
CA-1003 · Fatima Hassan | Open | High | Unassigned | |
CA-1004 · Daniel Chen | Open | Urgent | Demo agent |
Knowledge coverage
4 published articles available for reply previews.
Customer portal is available for session-only intake.
Email & live chat channels remain unconnected.